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Atlas Copco EWD 50 Tank Drains Reviews & Ratings

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Atlas Copco EWD-50 Reviews
1 Review  Sort by 
 
Thomas H.
Palo Alto, CA
Purchased from Air Compressors Direct
Purchased 8/10/15
REVIEWED
OCT.
15
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Failure Redeemed
Failure after 3 months. Air Compressors Direct has directed me to the Manufacturer for Warranty. This has turned out to be a run-around..

UPDATE (10/29/2015) - I recently received my auto Drain from Atlas Copco. Iíve installed it and it is working well. The Service representative that called me was polite and did everything he could to meet my satisfaction of the Warranty return. Some good advice, ask the representative of current failure problems. The problem might be in your Air... more
Thomas Recommends This Atlas Copco Product
Steve, the Air Compressor Expert
Product Expert
Thomas,
The Factory Warranty on all of the air compressors we sell is taken care of by the manufacturer. That being said, the folks at Atlas Copco should be taking care of any defects in material or workmanship that arise in the first year.

If you would please send the details of your situation to us at 'service@aircompressorsdirect.com' we will be happy to work with our Atlas Copco representative to get it resolved.
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Manufacturer Response
Brand Rep
Thomas,
Thomas,

First I wanted to thank you for your feedback and apologize for your inconvenience. At Atlas Copco we value our customer's business and understand the importance of optimizing your process while keeping your downtime to a minimum. We want to ensure your satisfaction and will work with you to get this issue resolved in a timely manner.
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