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Ingersoll Rand 2545K10-VP2 Two Stage Air Compressor Reviews & Ratings

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Ingersoll Rand 2545K10VP-200 Reviews
Overall Rating
Features
5/5
Quality
4/5
Performance
5/5
Value
4/5
Overall
4.0 out of 54.0 out of 54.0 out of 54.0 out of 54.0 out of 5
Pros
None to display.
Cons
Packaging (1)
Low Quality (1)
4 Reviews  Sort by 
 
Drew P.
Las Vegas, NV
Purchased from Air Compressors Direct
Purchased 4/11/16
Most Helpful Critical Review
REVIEWED
MAY.
09
2016
2 out of 52 out of 52 out of 52 out of 52 out of 5
Wrong Product Shipped & Super Poor Shipping
Ordered compressor due to an urgent need as our old compressor failed. Waited approximately 2-3 weeks for new compressor to arrive. When it did finally arrive it had shipping damage to the main copper fill line. Called to report damage. After having to take several more photos of all the serial numbers on the unit, I was informed that not only did i have shipping damage, but they had shipped me the wrong unit.

When I asked exactly what was wrong with the unit they would not tell me, only to... more
View Image
Cons: Low Quality, Packaging
Drew Does Not Recommend This Product
Steve, the Air Compressor Expert
Product Expert
Drew,
Our website says this unit ships from Ingersoll Rand in 7 to 14 business days (Monday thru Friday, excluding holidays). You placed your original order on 4/11, and the compressor shipped on 4/14, the 3rd business day after you placed your order- faster than promised. Your compressor was delivered on 4/20, 7 business days after you placed your order.

The confirmation email we sent to you, and our Return Policy ask that customers "Do not sign for damaged products. If your product arrives damaged, please (a) REFUSE DELIVERY and (b) Call Us Immediately so we can process the appropriate claims and coordinate an exchange for you." This is because shipping damage isn't part of the Factory Warranty on the unit, and we want to get a replacement sent out to you as soon as possible.

Ingersoll Rand overnighted the part you needed to you at their expense, even though they could have insisted on your filing a damage claim with Conway. I understand your frustration, but Ingersoll Rand has done what they could to help in the circumstances.

We appreciate your business, and apologize for any inconvenience.
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Was this review helpful?
10
Chuck
Purchased from Air Compressors Direct
Purchased 4/22/13
Total Reviews
5 Reviews
Total Helpful Votes
15 Helpful Votes
REVIEWED
MAY.
14
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Installation Kit
Great kit, I would recommend it.
Was this review helpful?
30
Chuck
Purchased from Air Compressors Direct
Purchased 4/22/13
Total Reviews
5 Reviews
Total Helpful Votes
15 Helpful Votes
REVIEWED
MAY.
14
2013
4 out of 54 out of 54 out of 54 out of 54 out of 5
Specification Update
We just went on-line today (5/14/13) with our new IR compressor and are very happy with it so far.

However, we do have one bone to pick with Air Compressors Direct. In the features listed for the Model # 2545K10-VP (Value Plus Package) we ordered, Air Compressors Direct lists that this model has " Low Oil Shut-off: Yes " and the unit came from the IR factory without a low oil level switch. Air Compressors Direct needs to correct their website to stop misleading their... more
Steve, the Air Compressor Expert
Product Expert
Chuck,
We have changed the Specs for this unit so that it matches the 230V & 460V listings for this part number. Back in September we did an item by item review with our Ingersoll Rand sales rep, and we all missed this- please accept our apologies for the oversight and any disappointment you've experienced.

We appreciate your business and thank you for letting us know!
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20
Chuck
Purchased from Air Compressors Direct
Purchased 4/22/13
Total Reviews
5 Reviews
Total Helpful Votes
15 Helpful Votes
REVIEWED
MAY.
14
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
On The Right Foot
A very convenient kit to get started out on the right foot with preventative maintainance.
Was this review helpful?
10
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