I wanted to return this item because of the quality. I found out that it would cost me almost as much as I paid for it.
The restocking fee is 25% and they will also charge me for the FREE shipping if I returned it.
The product did not look that it would last long and I was right. It did not even work.
The customer service stinks at AIR COMPRESSORS DIRECT I would not recommend this product or this distributor.
ACD RESPONDS: That unit comes with a 1 year Factory Warranty. If you click on the Customer Service button at the bottom of our web site and select Returns you will see Slime's phone number: 888-457-5463.
Please call them; they will troubleshoot the situation with you, and replace the unit if the problem is due to a defect in materials or workmanship. They may also authorize a return for full credit- but that is something we need to coordinate with the folks at Slime, since it's their product.
Every delivery company charges a fee to bring a package to your door. "Free Shipping" means that the merchant has absorbed the cost of shipping the product to you, and will pay for it out of the profit on your item. If you return the unit there is no profit, but the shipping still needs to be paid.
A full explanation of our Return Policy is available at the bottom of every page of our web site. You can find it by clicking on the Customer Service button and selecting Returns.
You can always call or email us for help with a faulty or unsatisfactory product; we appreciate your business and will do everything we can to assist.
I wanted to return this item because of the quality. I found out that it would cost me almost as much as I paid for it.
The restocking fee is 25% and they will also charge me for the FREE shipping if I returned it.
The product did not look that it would last long and I was right. It did not even work.
The customer service stinks at AIR COMPRESSORS DIRECT I would not recommend this product or this distributor.
ACD RESPONDS: That unit comes with a 1 year Factory Warranty. If you click on the Customer Service button at the bottom of ...
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