Due to the weight of many air compressors, they cannot be shipped via UPS Ground. Instead, they are shipped via semi-trucks, which are designed to unload products at loading docks and freight terminals.
Air Compressors Direct gives you the option to order Lift Gate Service on all compressors weighing more than 100 lbs. The fee for this option varies by manufacturer.
Curb Side Delivery
All products greater than 100 lbs. ship via semi-truck. We recommend ordering "Lift Gate Service" to safely lower the product to the curb.
As a convenience to our customers, PED now offers a White Glove Service upon special request. Please call for a quote. Standard shipping service does not provide White Glove Service. In other words, you are responsible for getting the products from the curb to your garage.
The trucking company is not obligated to assist, but many are kind enough to help.
Receiving Your Delivery
If you have a loading dock or forklift, you do NOT need liftgate service.
If you are a residential customer, you must have at least 2-4 able-bodied people present to unload the air compressor.
While some truck drivers are kind enough to help, they are not required to help you lift the products.
If you do not have the equipment or manpower, you can order a special truck equipped with a hydraulic lift to safely lower the product from the truck to the ground curbside.