SMC 3/8" Water Separator w/ Auto Drain (26 CFM)

I ordered a Quincy 60 gallon air compressor, the Quincy maintenance kit, and this water separator for my small business. The Quincy products were well priced, shipped quickly, and arrived in fantastic condition.

The SMC water separator is another story. It had not arrived 2 weeks after my other items. I contacted PED and they said there was a problem, the product was lost in shipping. I assumed that PED would automatically order another they did not. I had to engage with customer service to get another one sent. This all happened at a snails pace. It seems PED had to contact SMC and then was at the mercy of SMC's actions.

A few weeks later SMC finally shipped another water separator and I did receive this one. When I opened the box (which was well packaged) I was disgusted to find that no mounting bracket was included. SMC will sell you one for a measly $5, but there is a markup of $13 because the product is under $70 and then there is a shipping and handling fee of $15. So for a small piece of angle iron SMC is going to chisel the customer the better part of $25. This just rubs me the wrong way for something that I feel should have been included with the part in the first place.

I called PED and told them I wanted to return it. I was told they would have to contact SMC. Again weeks went by with no word. I finally gave up and machined my own bracket for the water separator and mounted it this whole process was holding up my business and preventing sales and at this point I figured I would never hear from anyone. Three weeks after my call to PED stating that I wanted to return this product I received an email from them telling me that they had heard from SMC and I was given a return authorization, BUT, I would have to pay a 35% restocking fee and shipping back to SMC. 35%!

Bottom line: Stay away from any SMC product.

I ordered a Quincy 60 gallon air compressor, the Quincy maintenance kit, and this water separator for my small business. The Quincy products were well priced, shipped quickly, and arrived in fantastic condition.

The SMC water separator is another story. It had not arrived 2 weeks after my other items. I contacted PED and they said there was a problem, the product was lost in shipping. I assumed that PED would automatically order another they did not. I had to engage with customer... more

Purchased this water seperator to remove the water from the airline feeding my plasma cutter. I installed it inline on the 10 foot feed line. It does remove some of the watr in the line but I still get water spraying from the end of the feed line.

Thought I would spend a little more on a seperator when I purchased it to hopfully get one that works but the cheeper ones work just as well or better.